30 second impact resume exe
In the past, jobs fell into their laps before they were even considering a career move. They were hot commodities, pursued by recruiters, and could pick and choose between opportunities. They easily slid into new jobs. Even those who have experienced proactive job search in the past, may be ill-prepared to tackle the new world of executive job search. Ignoring this critical first step is one of the biggest executive job search mistakes.
16 Deadly Executive Job Search Mistakes
Guide the recruiter to the conclusion that you are the best candidate for the customer service executive job. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Customer Service Executive Resume Samples. Craft your perfect resume by picking job responsibilities written by professional recruiters Pick from the thousands of curated job responsibilities used by the leading companies Tailor your resume by selecting wording that best fits for each job you apply.
No need to think about design details. Choose the best template - Choose from 10 Leading Templates. Use pre-written bullet points - Select from thousands of pre-written bullet points. Save your documents in pdf files - Instantly download in PDF format or share a custom link.
Create a Resume in Minutes. Experience Experience. Detroit, MI. Senior Customer Service Executive. Phoenix, AZ. Vnc-airfreight Customer Service Executive. New York, NY. Customer Service Executive. Education Education. Columbia University. Skills Skills. Good learning ability, accountability, strong execution, and problem solving ability Superior verbal and written communication skills in English and German with the ability to quickly establish trust and reliability over the phone Ability to work under tight deadlines, able to motivate others, energetic and able to work under pressure, and independent Customer oriented, highly organized and attentive to details Attention to detail and the ability to prioritize and meet deadlines Approachable and presentable Strong organization skill and good time management Strong interpersonal skills and ability to work in stressful environment In addition you will possess an ability to self-motivate and strive towards individual goals; you will balance this ability with the desire to support your colleagues.
Read our complete resume writing guides. Provide support to the order processing function throughout the life cycle of the order Liaise with customers on all aspects of the order including queries, complaints etc Provide five star customer service at all times Actively "upsell" products to customers Maintain the CRM database Provide administrative support to the accounts receivable department.
Assist subscribers by providing advice on the phone to solve their problems Raise tickets to report problems and monitor for resolutions in a timely manner Refer to partner airlines with regards to booking irregularities and co-ordinate and escalate as needed Prepare briefings daily to inform subscribers on a variety of issues Maintain good relationships with internal stakeholders, and external partners Monitor and log all incoming and outgoing calls Prepare weekly reports for logged calls and do analysis Conduct Reservation and Ticketing training for subscribers Update training material as needed Plan and administer training courses for both subscribers and interal members.
Provide one-stop service to credit card customers by handling phone enquiries and processing applications to enhance customer experience Implement customer retention programs and identify cross-selling opportunities proactively Ensure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements. Previous service experience will be an advantage Able to work in a team Able to speak and write good English Able to work in a fast-paced and demanding environment Able to commit to shift work, Will be required to work 5 days in a week, including weekends and public holidays.
Conscientious, enthusiastic, and work to a high level of quality and integrity Excellent communication skills verbal and written. Commitment,Excellent interpersonal relationship and dedication are a must. Demonstrating a high degree of commitment to resolve customer needs order placement, pricing confirmation, volume adjustments, quality complaints, etc. Graduate of a Bachelor's Degree in any field years of experience in Customer Service preferably in an insurance industry Having the ability to deal with difficult customer situations Having the ability to work meticulously and have a sense of ownership on the various fulfillment timelines Having the ability to perform intermediate mathematical calculations, including pro-ration, ratio and percentages Knowledge in MS Excel, MS Word, and MS Powerpoint.
Providing exceptional customer service to the Clients based in America - job requires evening and night shifts Resolve customers issues in a timely manner Deal with specific daily tasks Native or Fluent Spanish speaker with a fluency in English 2 years of previous Customer Care Experience Willing to work at evening and night shifts. Familiar with the Order To Cash process. Have experience in process optimization and implementation Have good communication skills, team spirit and the ability of data analysis Good learning ability, accountability, strong execution, and problem solving ability Skilled use of Excel, Word, Visio, PPT and other office software.
Self-driven, with an ability to effectively prioritise your own workload Friendly, professional telephone manner A high level of numeracy. A methodical and logical approach to problems Experience of complaints handling Experience of claims handling. Plan and shipment execution for the Business, including freight and vessel space booking, Trade finance for LC trades and supply chain co-ordination with internal and external parties Prepare timely and accurate shipping documents.
Ensure Dept. Score Card measurements are achieved Compliance and risk management. Ensure process and procedures complies to Cargill Guiding Principles, ISO policies, laws and regulations Improve to streamline work processes Innovation and cost savings.
Always challenge status quo to work on process improvement. Very competitive benefits package Established training and development plan Vibrant environment. Response for dealing with customer inquiry by phone call and email. Working with other function to find out solution and feedback to customer Providing pre-sales service and after-sales service to customer, such as: lead time check, delivery check, invoice issues, work flow inquiry and so on Familiar with all ERP system we used.
Enter order message correctly into SAP Handling complains with good communication skill. Coordinate internal resource to work out final solution and satisfy customer Well understand customer needs and provide professional and gracious service to customer Identify buy signal during the communication. Record sales leads, new valuable contact information. Provide replacement, accessory products to customer and enhance upselling and crossing selling Other jobs arranged by team manager.
Handle email replies and call enquiries Assist in maintaining service level standards in all interactions with clienteles Possess out of box ideas for constant improvements Able to prepare reports and presentations to Management Execute timely Service Quality Audits to ensure service consistency. Coordinate with transfer team for export booking shipment to be transferred to airline with no discrepancy Prepare airway bill AWB per shipping instruction, liaising with internal and external customers if any discrepancy Ensure timely permit declaration, and monitoring receipt of cargo in warehouse to ensure that the correct dimension and weight are recorded by warehouse personnel and AWB labeling in time for launching into airline terminal Send pre-alert to customers prior to flight departure Ensure compliance for dangerous goods shipments in accordance to IATA dangerous goods regulations Meet data quality requirements specifically relating to status updating and e-filing Ensure proper handover of documents to billing team and ad-hoc rates information being transpired for cost accrual Minimum GCE "O" Levels or tertiary certification in Logistics 2 years' working experience in Airfreight Export Customer Service.
Download e-file documents and check rates for pre-customs entry Follow-up shipments with Airlines and overseas stations for customers Coordinate with customers for clearance and delivery arrangement Arrange survey for damaged shipments and resolve issues in delivery delays caused by transporters Resolve service failure caused by carriers, sending offices or ground handling agents, and custom declaration issues with Singapore Customs Provide monthly report for specific customers Attend to all customers' query, trouble shooting issues and resolve complaints received from customers E-file documents and provide status update of shipments in in-house system Arrange consignment delivery Assist in billing Minimum GCE "O" Levels years of prior working experience in Airfreight Import a strong plus Knowledge of Import Permits' Declaration preferably Possessed a dynamic personality, positive mind-set and customer centric approach.
Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail Takes responsibility and ownership Fluent in both written and spoken English and Arabic.
No H1-B Visa Sponsorship available for this position. Have excellent communication and problem-solving skills, Are passionate about helping guests, Fluent in both written and spoken English and Polish,. Manage relationships with hotels by providing high levels of customer service and account management support Ensure that all administration is completed as required Must be fluent speak, read and write in Portuguese and English Ability to learn new things quickly Must be available to work any shift, including weekends Must be able to sit for shifts of 4 hours or more.
Microsoft applications: Word, Excel, Outlook Internal business systems e. Understanding customers needs to offer the most appropriate products Building long term customer relationships Follow all agreed processes and procedures both Speedy and customer Excellent management of Operations Schedule Taking ownership and responsibility. Flexibility and ability to manage own workload with minimal supervision Excellent telephone skills, alongside oral and written communication Understanding others and the ability to influence Advanced user of Microsoft IT packages including word, excel and email Ability to quickly learn new systems and processes.
Promote the Booking. Strong knowledge in MS Office. Communicate any developments in service, products, website, or systems Answer any incoming questions from customers system, reservations, etc.
Team player with a genuine interest resolving customer problems. Solid ability to resolve customer problems effectively Must be fluent speak, read and write in Arabic and English Call center experience in any industry preferred. Provide guidance to hotels in utilizing and optimizing our systems Must be fluent speak, read and write in English All applicants must be currently authorized to work in Canada.
No Visa Sponsorship available for this position. Monitor daily shipments and ensure documentations are correct and complete Follow thoroughly with company policy and instructions Provide professional services to customers and handle customer enquiries Manage a variety of database and web-based programs to provide timely response to the customer Data input and shipping document preparation Assist walk-in customer for sending shipments Co-ordinate with different departments to ensure high level of operation and service are being kept At least 2 year of experience in airfreight and logistics industry Good command of spoken and written Cantonese, English, Mandarin Hard worker, quick learner and detail-minded Mature and self-motivated with strong sense of responsibility Able to work independently as well as being a team player Good telephone mannerPeople who applied for this job also applied for Security Guard Fort McMurray Alberta- Casual Camp Work Positions.
Take responsibility and ownership Fluent in both written and spoken English and Arabic, Have a valid work-permit for the UK. Be able to confidently and clearly articulate our value proposition Be able to handle and respond to new sales leads and retention opportunities efficiently and effectively via multiple channels such as email, voice and web chat Record all interactions and outcomes on our CRM system and adhere to appropriate policies and procedures such as PCI compliance Report regularly to your Team Leader on all activities relating to the role Participate in and perform special tasks and projects that may be assigned At least 2 years experience in Sales.
Acquisition, Customer Retention or Customer Service with Up-sell and Cross -Sell metrics High standard of oral and written communication in English Ability to confidently engage with customers and prospects over the phone Effective listening skills Ability to demonstrate good empathy skills Ability to manage own workload Pro-active approach to process improvement Strong probing and objection handling skills Passion and enthusiasm.
This will include but not limited to all customer service — related functions and reporting requirements. To work as part of our Contact Centre Team providing exceptional customer service to all our customers.
Committed to caring Responsible to our communities Ready to apply our knowledge and know-how Unique in our background and experiences The drivers of our own success. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles, but they'll also provide you with some insight into what our roles entail Application Review: We will review your application along with your responses to the online assessment exercise.
Depending on the type of role you are applying for, we may contact you to arrange a brief telephone interview to discuss your experience in more detail Interview: If your application is progressed, we'll invite you to attend a face-to-face interview.
We want you to be free to choose an interview time that suits you, so we'll provide some options and ask you to select your preferred timeslot Outcome: We will keep you updated throughout the process. If you attend an interview, we'll be in touch within five working days of all interviews being completed to advise you of the outcome. Take full responsibilities and end-to-end ownership of counter operations Ensure to provide a second-to-none customer service at the counter Engage in constructive problem resolution and provide solutions to counter customers.
Independent and customer friendly Fluent in both written and spoken English Fluent speaker of Mandarin Available Full-time and flexible in work schedule Already have work permit in mainland China. Receive carrier booking request from customers and place booking with nominated carriers. Serve as a liaison with the appropriate departments to gain relevant information, resolve problems, or support Strong computer skills Must be fluent speak, read and write in Spanish and English Dependable, enthusiastic Minimum 1 year of related work experience in a customer facing role handling customer complaints, resolving problems, etc.
Manage incoming calls and route intra-office calls in a timely and efficient manner Process access to FT. You will have an overriding desire to not only achieve KPIs, but to exceed them This role will require you to be attentive to detail; systematic and process driven, extremely IT literate including SAP and good Excel knowledge, you will also be flexible and able to think laterally regarding problem-solving In addition you will possess an ability to self-motivate and strive towards individual goals; you will balance this ability with the desire to support your colleagues.
Above all, you will push service delivery boundaries to ensure our customers receive the highest level of service. Over 4 years related experience. Lead experience preferred Strong written, verbal skills in English or English-Chinese bilingual Understanding of applicable computer systems, such as Microsoft Office, and function specific software Strong presentation experience and skills.
Should establish professionalism and good relationship with our clients Ownership in maintaining accuracy in our customer data Provide post and pre sales support and making sure that all tasks are within SLA Direct customer to ensure that they will have a better overview and understanding of the process and set proper expectation Assist customers on their enquiries over the telephone eg.
Excellent organisational and time management Ability to adapt to new situations Able to work towards target and KPIs A desire to learn and expand product knowledge And have the personality and drive to sell our products.
Demonstrating a high degree of commitment to resolve customer needs. Work with the finance and commercial team on monthly stock-take and preparation of sales and variance reports respectively Partner with local management to develop and improve design of customer service organization, including systems and process design.
Related Job Titles. Customer Service Rep Resume Sample. Supervisor Customer Service Resume Sample. Healthcare Customer Service Resume Sample. Customer Service Engineer Resume Sample. Specialist, Customer Service Resume Sample.
Representative, Customer Service Resume Sample. Customer Service Cashier Resume Sample. Customer Support Executive Resume Sample. Customer Service Desk Resume Sample. Banking Customer Service Resume Sample.
The Second Impact Résumé - Kindle edition by Martin Darke. Download it once and read it on your Kindle device, PC, phones or tablets. Use features like. Best ideas about Unique Resume on Pinterest Graphic design MSDN Microsoft Part of the path on the bank of the River Exe was submerged under water as.
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Studies have shown that the average recruiter scans a resume for six seconds before deciding if the applicant is a good fit for the role. In other words, to pass the resume test, your resume only has six seconds to make the right impression with a prospective employer. As a result, it's important to make it as easy as possible for the reader to skim and identify your most important selling points. Consider the top third of your resume to be a snapshot; in this section, include everything the reader needs to know and understand about your job goals, qualifications, and how to reach out to you if they're interested in your candidacy. These critical elements can help you pass the six-second resume test.
The 30-second Impact Resume
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Direct from the author, an ex-recruiter now based in England. A book that has changed a lot of lives.
Guide the recruiter to the conclusion that you are the best candidate for the customer service executive job. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Customer Service Executive Resume Samples.
